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Privacy policy

Privacy policy

Thank you for visiting our website www.welcome.substain.com and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is an important concern for us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect from you when you visit our website. Our data protection practices comply with the statutory provisions of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following privacy policy serves to fulfill the information obligations arising from the GDPR. These can be found, for example, in Art. 13 and Art. 14 ff. GDPR.

Person responsible

The controller within the meaning of Art. 4 No. 7 GDPR is the person who alone or jointly with others determines the purposes and means of the processing of personal data.

With regard to our website, the controller is:

ConClimate GmbH
Schatzbogen 39
81829 Munich
Munich, Germany
E-mail: info@conclimate.de
Phone: +49 (0) 89 420490-812

Contact details of the data protection officer

We have appointed a data protection officer in accordance with Art. 37 GDPR. You can reach our data protection officer using the following contact details

Mirko Tasch
Fraunhoferstr. 9
ituso GmbH
85221 Dachau
Dachau, Germany
E-Mail: Datenschutzbeauftragter@ituso.de
Phone: 08142 4205020
Website: https://www.ituso.de/

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the accessing device (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the accessing device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system came to our website (referrer tracking);
(8) Notification of whether the retrieval was successful;
(9) Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest is to ensure the achievement of the purpose described below.

Purpose of data processing

The temporary (automated) storage of the data is necessary for the course of a website visit in order to enable the website to be delivered. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

Duration of storage

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Objection and deletion option

You can object to the processing at any time in accordance with Art. 21 GDPR and request the erasure of data in accordance with Art. 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

Special functions of the website

Our website offers you various functions that collect, process and store personal data when you use them. Below we explain what happens to this data:

Contact form(s)

  • What personal data is collected and to what extent is it processed?

    We will process the data you enter in our contact forms, which you have entered in the input mask of the contact form, to fulfill the purpose stated below.

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or conduct or express consent)

  • Purpose of data processing

    We will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form.

  • Duration of storage

    After your request has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.

  • Revocation and deletion option

    The revocation and deletion options are based on the general regulations on the right of revocation and deletion under data protection law described below in this data protection declaration.

  • Necessity of providing personal data

    The use of the contact forms is voluntary and is neither contractually nor legally required. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not fill in the required information on the contact form, you will either not be able to send the request or we will unfortunately not be able to process your request.

Login area

  • What personal data is collected and to what extent is it processed?

    We will process the registration and login data you enter with us to fulfill the purpose stated below.

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures)

  • Purpose of data processing

    You have the option of using a separate login area on our website. So that we can check your authorization to use the protected area or the protected documents, you must enter your login data (e-mail or user name and password) in the corresponding form.

  • Duration of storage

    The data collected will be stored for as long as you maintain a user account with us.

  • Objection and deletion option

    You can find out what rights you are entitled to and how to assert them at the bottom of this privacy policy.

  • Necessity of providing personal data

    The use of the login area on our website is contractually required for the use of the protected area. It is not possible to use the content protected by the login area without entering personal data. If you wish to use our login area, you must complete the fields marked as mandatory (user name and password). The entry of the data requires the existence of a user account. It is not possible to log in if the data you enter is incorrect. If you enter the data incorrectly or not at all, the protected area cannot be used. However, the rest of the site can still be used without a login.

Newsletter registration form

  • What personal data is collected and to what extent is it processed?

    By registering for the newsletter on our website, we receive the e-mail address you enter in the registration field and, if applicable, other contact details, provided you give us these via the newsletter registration form.

  • Legal basis for the processing of personal data

    Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent by clear affirmative action or conduct or express consent)

  • Purpose of data processing

    The data entered in the registration form for our newsletter will be used by us exclusively for sending our newsletter, in which we provide information about all our services and news. After registration, we will send you a confirmation e-mail containing a link that you must click on to complete your registration for our newsletter (double opt-in).

  • Duration of storage

    You can unsubscribe from our newsletter at any time by clicking on the unsubscribe link, which is also included in every newsletter. Your data will be deleted by us immediately after you unsubscribe. We will also delete your data immediately if you do not complete your registration. We reserve the right to delete your data without giving reasons and without prior or subsequent information.

  • Right of revocation and removal

    You can withdraw your consent at any time in accordance with Art. 7 (3) GDPR. However, the processing carried out up to the time of revocation remains unaffected by this. With regard to further rights, please refer to the overview at the end of this privacy policy.

  • Necessity of providing personal data

    If you would like to use our newsletter, you must fill in the fields marked as mandatory and confirm your e-mail address by clicking on the double opt-in link. The newsletter registration details are neither required to enter into a contract with us nor are they legally binding. It is used exclusively for sending our newsletter. If you do not fill in the required information, we will unfortunately not be able to provide you with our newsletter service.

Statistical analysis of visits to this website - web tracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was retrieved, name of the file, date and time of retrieval, amount of data transferred and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes. We also use the following web trackers to analyze visits to this website:

  • Airbrake

    We use the Airbrake service of Airbrake Technologies, Inc, 98 San Jacinto Blvd, Suite 1300, 78701 Austin, United States, e-mail: privacy@airbrake.io, website: https://airbrake.io/. The transfer also takes place to a third country for which there is no adequacy decision by the Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed during the transfer, as it cannot be ruled out that authorities in the third country, for example, may access the data collected.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    The service is used for error monitoring of applications used by us so that errors with the applications can be found and rectified more quickly.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://airbrake.io/privacy.

  • Custom Audiences

    We use the Custom Audiences service of Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, email: impressum-support@support.facebook.com, website: http://facebook.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Facebook Custom Audience is an advertising tool from Facebook that can be used to target advertising campaigns to site visitors.

    You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.facebook.com/privacy/policy/.

    The provider also offers an opt-out option at https://www.facebook.com/privacy/policy/.

  • Facebook Connect

    We use the Facebook Connect service of Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, e-mail: impressum-support@support.facebook.com, website: http://www.facebook.com/. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Facebook Connect allows users to use their Facebook profile for simplified login to other web services.

    You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.facebook.com/privacy/policy/.

    The provider also offers an opt-out option at https://www.facebook.com/privacy/policy/.

  • Google

    We use the Google service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    We use Google to be able to load additional Google services on the website. The service is used to provide additional Google services, such as the required data processing for the provision of streams and fonts and relevant Google search content. It is technically required in order to be able to exchange the site visitor's information already available to Google between the Google services and to be able to provide the site visitor with individual content adapted to their Google account.

    The service or we collect the following data for processing: Background data stored in the Google user account or with other Google services about the site visitor, background data for the provision of Google services such as streaming data or advertising data, data about the site user's use of Google search, information about the end device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Doubleclick, Google Cloud, Google Ads and Google Fonts in accordance with the Google Privacy Policy. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

  • Google Ads

    We use the Google Ads service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Google Ads is an advertising system with which we can place advertisements on external websites on the Internet to inform our customers about our services. Google Ads displays advertisements on external websites that are individually tailored to our clientele and lead to our website according to parameters set by us. If the site visitor clicks on the Google Ads advertisement, they will be taken to our website. In order to be able to measure the success and remuneration of Google Ads advertisements, Google Ads measures the success of the advertising measure when our website is accessed. Our website processes the data provided by Google Ads in order to analyze and improve our advertising measures and to calculate any remuneration that may be due. Your data may also be used for remarketing purposes if you have given your consent.

    For the processing itself, the service or we collect the following data: Data on the advertising interests of site visitors, interactions of site visitors with advertising relating to our website, data on visits to our website by site visitors who have previously clicked on Google Ads advertising and reached our website, data on the end device used, the IP address and the user's browser and other data from Google services for the provision and refinement of Google advertising relating to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When Google Ads are used on our website, Google may transmit and process information from other Google services in order to provide background services for the improvement and individualization of Google advertising. For this purpose, data may also be processed by other Google services such as Google Apis, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform and Google Fonts in accordance with the Google Privacy Policy under Google's own data protection responsibility. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list. Further information on the responsible handling of business data can be found at https://business.safety.google/privacy/.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

  • Google Analytics

    We use the Google Analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Google Analytics is a web tracker that analyzes the behavior of site visitors and their interactions with our website and provides us with evaluations and forecasts about the content and products of our website and their popularity (so-called tracking). We have integrated Google Analytics so that the service can compile an analysis of the surfing behavior of site users. For this purpose, Google collects the page interactions of page visitors with our website and any existing information resulting from the reading of cookies or other storage technologies and prepares it statistically for us. Google Analytics uses data processing technologies that make it possible to track individual site visitors and their interaction with other Google services, such as the Google Ads advertising network. Data from other Google services is also used to close data gaps using machine learning technologies, modeled statistics and forecasting functions and to compile comprehensive statistics on the content of our website. If Google Analytics is activated on our website, the data collected by Google Analytics is transferred to servers of Google Ireland Limited. As part of order processing, personal data may also be transmitted to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. We carry out the analysis using Google Analytics in order to constantly optimize our website and make it more accessible. This is a so-called reach measurement.

    For the processing itself, the service or we collect the following data: Data on the interactions of site visitors with the content of the website, data on the handling of the services displayed on our website, data from external Google services, insofar as they interact with our website, such as advertising data or data on behavior in relation to advertising, data on the rough geographical origin, the browser used, operating system and other information on the end device used.

    Google Analytics will store the data relevant for the provision of web tracking for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. Insofar as individual interactions of site visitors make it possible to subsequently establish a personal reference to specific actions, we will delete the collected data when the purpose has been achieved. The data will be deleted at the latest when it is not subject to any statutory retention obligations. As a rule, we will delete this data after 12 months at the latest. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://tools.google.com/dlpage/gaoptout?hl=de.

  • Google Maps

    We use the Google Maps service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    On our behalf, Google will use the information obtained via Google Maps to show you the map. You can find us faster and more accurately using Google Maps than with a simple non-interactive map. The corresponding data is also used to assign the site visitors who display our Google Maps map, if necessary with the help of the Google advertising ID, and to link them with physical visits and calls to other contact information listed on Google. In this way, Google can make an assessment of the expected flow of visitors.

    The service or we collect the following data for processing: Data required to visualize and display location data in the form of a map such as, in particular, IP address, information from Google background services such as Google Apis, search terms, IP address, coordinates, start location and destination when using the route planner, location data, Google advertising ID, Android advertising ID.

    We have concluded a joint processing agreement with Google with regard to Google Maps. You can find the content at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/. If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be processed by the Google services Google Apis, Google Cloud and Google Fonts in accordance with the Google data protection declaration under Google's data protection responsibility. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

  • Google Tag Manager

    We use the Google Tag Manager service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Google Tag Manager offers a technical platform for executing and controlling other web tools and web tracking programs in a bundled manner by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and, if web tracking tools are executed using Google Tag Manager, analyzes your surfing behavior (so-called "tracking"). The data generated by the "tags" is merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately in this privacy policy. When using our website with activated integration of "tags" from Google Tag Manager, data, in particular your IP address and your user activities, are transmitted to Google servers. The tracking tools used in Google Tag Manager ensure that the IP address of Google Tag Manager is anonymized before transmission by anonymizing the source code. Tag Manager can be used to link and evaluate measurement values from different service providers (Google and third-party providers) on the basis of so-called tag management. Google Tag Manager helps us to compile reports on website activity and to control the web tools on our website.

    For the processing itself, the service or we collect the following data: Cookies, web tracking data, outgoing or incoming links, information generated by Google Tag Manager and the web tools triggered by Google Tag Manager when JavaScript code is integrated and activated on the website.

    You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://policies.google.com/privacy.

  • Gstatic

    We use the Gstatic service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and load required catalog files in advance. In particular, the service loads background data for Google Fonts and Google Maps.

    As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

  • Leadinfo

    On our website we use the Leadinfo service provided by Leadinfo / Team.Blue Gmbh, Bunsenstr. 19, 40215 Düsseldorf, Germany, e-mail: privacy@leadinfo.com, website: https://www.leadinfo.com/. The transfer of personal data takes place exclusively to servers in the European Union.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Our website uses the Leadinfo service to collect information about visitors to our website. With the help of Leadinfo, we gain insights into the companies that visit our website, as well as their interests and behavior on the site. This enables us to identify and target potential customers. This is B2B lead generation, i.e. the generation of potential business contacts.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.leadinfo.com/de/rechtliches/datenschutz/.

  • Optimizely

    We use the Optimizely service provided by Optimizely GmbH, Wallstraße 59, 10179 Berlin, Germany, e-mail: infodach@episerver.com, website: https://www.optimizely.com/de/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    The Optimizely service provides us as the website operator with the opportunity to carry out a test of the accessibility of our website and to display the website in an individualized manner.

    The certification of the parent company Optimizely North America Inc. under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.optimizely.com/de/legal/datenschutz/.

  • Segment

    We use the Segment service of Twilio Inc, 101 Spear St FL 5, 94105-1580 San Francisco, United States, e-mail: privacy@twilio.com, website: https://segment.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    The service collects information about your user behavior on our website and prepares it for us as part of a technical analysis of user behavior.

    You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.twilio.com/en-us/legal/privacy.

  • Sprig

    We use the Sprig service of Sprig Technologies, Inc., 140 2nd Street 4th floor San Francisco, CA , 94105 San Francisco, United States, e-mail: security@sprig.com, website: https://sprig.com/. The transfer also takes place to a third country for which there is no adequacy decision by the Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed during the transfer, as it cannot be ruled out that authorities in the third country, for example, may access the data collected.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Our website uses the Sprig service to analyze visitor behavior and understand how users interact with our website. Sprig allows us to conduct user surveys, view heatmaps, replay user sessions and perform analytics through artificial intelligence. With Sprig, we can continuously improve our product, increase conversion rates and save engineering time. The service collects data about clicks, mouse movements, scrolling behavior and other interactions on our website to give us insights into the behavior and needs of our users.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://sprig.com/privacy-policy.

  • pendo

    On our website we use the service pendo of the company pendo.io, Inc., 301 Hillsborough St, Suite 1900, Raleigh, 276031 Raleigh, United States, e-mail: gdpr@pendo.io, website: https://www.pendo.io/. The transfer also takes place to a third country for which there is no adequacy decision by the Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed during the transfer, as it cannot be ruled out that authorities in the third country, for example, may access the data collected.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    The service is used both to analyze user behavior and to provide direct feedback to site visitors. Both are intended to enable optimization of the website.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.pendo.io/legal-information/.

Integration of external web services and processing of data outside the EU

We use active content from external providers, so-called web services, on our website. By accessing our website, these external providers may receive personal information about your visit to our website. This may result in data being processed outside the EU. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

  • AddToAny

    We use the AddToAny service of the company AddToAny, 4520 Irving Street Suite 2, 94122 San Francisco, CA 94122, United States, website: https://www.addtoany.com/. The transfer also takes place to a third country for which there is no adequacy decision by the Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed during the transfer, as it cannot be ruled out that authorities in the third country, for example, may access the data collected.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    AddToAny is a service that enables simplified sharing of websites. This is made possible by buttons that display a list of bookmarking and sharing services when hovered over with the mouse pointer or clicked. The service also allows us to display follow buttons.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.addtoany.com/privacy.

  • Amazon CloudFront (CDN)

    We use the Amazon CloudFront (CDN) service provided by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, Luxembourg, email: privacyshield@amazon.com, website: https://aws.amazon.com/de/cloudfront/. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in achieving the purpose described below.

    Amazon CloudFront CDN is a content delivery network that mirrors our content across different servers to ensure optimal accessibility worldwide.

    You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    With regard to the processing, you have the right to object listed in Art. 21. Further information can be found at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://aws.amazon.com/de/privacy/?nc1=f_pr.

  • Calendly

    We use the Calendly service of Calendly LLC, 1315 Peachtree St NE, GA 30309 Atlanta, United States, e-mail: support@calendly.com, website: https://calendly.com/ on our website. The transfer also takes place to a third country for which there is no adequacy decision by the Commission. Therefore, the usual level of protection for the GDPR cannot be guaranteed during the transfer, as it cannot be ruled out that authorities in the third country, for example, may access the data collected.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    The service supports us by providing an online calendar to record and manage appointments booked or reserved by you.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://calendly.com/privacy.

  • CloudFlare

    We use the CloudFlare service from Cloudflare, Inc., 101 Townsend St, 94107 San Francisco, United States, email: support@cloudflare.com, website: https://www.cloudflare.com/de-de/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in achieving the purpose described below.

    Cloudflare is a content delivery network that provides security functions in addition to distributing the website across several servers. Cloudflare also acts as a reverse proxy for our website.

    You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    With regard to the processing, you have the right to object listed in Art. 21. Further information can be found at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.cloudflare.com/privacypolicy/.

  • Google Cloud APIs

    We use the Google Cloud APIs service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    We use Google APIs to be able to load additional Google services on the website. Google Apis is a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display Google Fonts fonts and to provide the Google Maps map.

    The service or we collect the following data for processing: IP address

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google Privacy Policy under the data protection responsibility of Google. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

  • Google Fonts

    We use the Google Fonts service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    We use the Google Fonts service to integrate attractive fonts on our website in order to display our website to you in a visually improved version. The service may also be used on our website if other Google services are loaded on our website that require Google Fonts fonts to run. This is the case, for example, if our website uses Google services that require Google Fonts to run.

    For the processing itself, the service or we collect the following data: Data on fonts, IP address of the site visitor, statistics on the use of fonts and other data from Google services related to our website.

    If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Apis, Google Cloud and Google Ads in accordance with the Google Privacy Policy. You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

  • Google reCaptcha

    We use the Google reCaptcha service provided by Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    If Google reCaptcha is activated on our website, the data collected by Google reCaptcha will be transmitted to servers of Google Ireland Limited. As part of order processing, personal data may also be transmitted to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. On the basis of specific characteristics and an analysis of the page behavior, the service recognizes whether the input made is an automated input by means of a program (so-called bot) or a human being. The service has three different levels. Either the service automatically recognizes that the input is not automated by a bot or it lets the user select a Captcha checkbox. A third option is to display small image or voice tasks / text tasks that must be solved by the site visitor. Google reCaptcha is a Capcha service that is used on our website for security reasons in order to prevent bots (robot programs) from interacting with our website. Google reCaptcha verifies on our behalf that only humans and not bots can use our website. In particular, this enables us to protect the special functions of our website (e.g. contact forms or other input options such as the login area) from abusive page access.

    The service or we collect the following data for processing: User behavior (e.g. mouse gestures or input behavior), IP address, browser data, computer information.

    If you wish to use the input options protected by Google reCaptcha on our website, you must allow the use of Google reCaptcha and, if necessary, solve the corresponding captchas. If you do not fill in the captcha or do not allow the use of Google reCaptcha, you will not be able to use the form protected by the captcha. Alternatively, you can always use our other contact options (e.g. post or e-mail). You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

    The provider also offers an opt-out option at https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de.

  • Legal text snippet and modules

    We use the legal text snippet service and modules of the company Website-Check GmbH, Beethovenstraße 24, 66111 Saarbrücken, Germany, e-mail: support@website-check.de, website: https://www.website-check.de/ on our website. Personal data is transmitted exclusively to servers in the European Union.

    The legal basis for the processing is Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.

    With the help of the service, the contents of our legal texts are reloaded onto our website. The current legal texts are reloaded via the integration on our website. This integration may also be used to load additional technical modules with regard to the legal texts or legally required elements.

    The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.website-check.de/datenschutzerklaerung/.

  • Stripe

    We use the Stripe service provided by Stripe Payments Europe Limited, The One Building, 1, Grand Canal Street Lower , D02 HD59 Dublin, Ireland, e-mail: privacy@stripe.com, website: https://stripe.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is the contract already concluded or to be concluded between you and us in accordance with Art. 6 para. 1 lit. b GDPR.

    The plugin allows us to implement the services of Stripe, an online payment service provider that enables companies and individuals to accept payments over the Internet, on our website. This simplifies and automates payment processes.

    You can access the certification of the parent company under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://stripe.com/de/privacy.

  • Vimeo

    We use the Vimeo service of Vimeo, Inc., 555 West 18th Street, 10011 New York, United States, e-mail: Privacy@vimeo.com, website: http://www.vimeo.com/. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

    The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

    Videos from the Vimeo platform are integrated on our website via the Vimeo service.

    You can access the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list.

    You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

    Further information on the handling of the transferred data can be found in the provider's privacy policy at https://vimeo.com/privacy.

    The provider also offers an opt-out option at https://vimeo.com/privacy.

  • Social plug-in - "Facebook by META"

    • What personal data is collected and to what extent is it processed?

      On our website, we have integrated a social plug-in of the social network "Facebook by META", which is operated by Meta Platforms Ireland Ltd, Merrion Road, D04 X2K5 Dublin 4, Ireland, e-mail: impressum-support@support.facebook.com, website: http://www.facebook.com/ ("Facebook by META"). When you access a page that contains such a plug-in, your browser automatically establishes a background connection to the Facebook by META servers. The content of the plug-in is transmitted by Facebook by META directly to your browser and only integrated into our site. Through this integration, Facebook by META receives the information that your browser has loaded a specific page of our website. This also applies if you do not have a Facebook by META profile or are not currently logged in to Facebook by META. This information (including your IP address) is transmitted by your browser directly to a Facebook by META server in Ireland and stored there. If you are logged in to Facebook by META, Facebook by META can directly associate your visit to our website with your Facebook by META profile. If you interact with the plug-ins, for example by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook by META server and stored there. The information is also published on your Facebook by META profile and displayed to your Facebook by META contacts that you have activated for this purpose.

    • Legal basis for the processing of personal data

      Art. 6 para. 1 lit. a GDPR (if you have registered with "Facebook by META") and Art. 6 para. 1 lit. f GDPR (if you have not registered with Facebook by META). Insofar as the processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, the legitimate interest of the site operator is to enable users to interact with the content of the site operator on Facebook by META.

    • Purpose of data processing

      The primary purpose of data collection is to offer you the opportunity to interact socially with Facebook by META and thus to make our website interactive. The scope of the data collection and the further processing and use of the data provided by you by Facebook by META as well as your rights in this regard and setting options to protect your privacy can be found in Facebook by META's data protection information: https://www.facebook.com/privacy/policy/

    • Duration of storage

      Facebook by META will store the data relevant for the provision of the web service for as long as necessary. If the data is subject to statutory retention obligations, it will be deleted after the retention obligation has expired.

    • Objection and deletion option

      If you do not want the Facebook by META social plug-in to be executed, you can also prevent it from being executed by installing a corresponding add-on or script blocker. If you do not want Facebook by META to assign the data collected via our website to your Facebook by META profile, you must log out of Facebook by META before visiting our website. The objection and removal options are otherwise based on the general provisions on the right to object and the right to erasure under data protection law described below in this privacy policy.

Information on the use of cookies

  • What personal data is collected and to what extent is it processed?

    We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. Cookies are small text files that your browser can store on your access device. These text files contain a characteristic string of characters that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also referred to as "setting a cookie". Cookies can be set both by the website itself and by external web services. The cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve user-friendliness or to pursue the purpose stated with your consent. Cookie technology also enables us to recognize individual visitors by means of pseudonyms, e.g. individual or random IDs, so that we can offer more individual services. Details are listed in the table below.

  • Legal basis for the processing of personal data

    Insofar as the cookies are processed on the basis of consent pursuant to Art. 6 para. 1 lit. a GDPR, this consent is also deemed to be consent within the meaning of Section 25 para. 1 TDDDG for the setting of the cookie on the user's terminal device. Insofar as another legal basis is stated under the GDPR (e.g. for the performance of a contract or to fulfill legal obligations), the storage or setting is based on an exception in accordance with Section 25 (2) TDDDG. This is the case "if the sole purpose of storing information in the end user's terminal equipment or the sole purpose of accessing information already stored in the end user's terminal equipment is to carry out the transmission of a communication over a public telecommunications network" or "where the storage of information in the end-user's terminal equipment or access to information already stored in the end-user's terminal equipment is strictly necessary to enable the provider of a digital service to provide a digital service explicitly requested by the user". The relevant legal basis can be found in the cookie table listed later in this section.

  • Purpose of data processing

    The cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve user-friendliness or to pursue the purpose stated with your consent. Cookie technology also enables us to recognize individual visitors by means of pseudonyms, e.g. individual or random IDs, so that we can offer more individual services. Details are listed in the table below.

  • Duration of storage

    Our cookies are stored until they are deleted in your browser or, if it is a session cookie, until the session has expired. Details are listed in the following table.

  • Possibility of objection and removal

    You can set your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or to accept cookies in general. Cookies can be used for various purposes, e.g. to recognize that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of your consent until you withdraw it.

Cookie name Server Provider Purpose Legal basis Storage duration Type
__cf_bm .vimeo.com Vimeo Cloudflare places the __cf_bm cookie on end-user devices accessing customer websites protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for these bot solutions to function properly. The cookie contains information to calculate Cloudflare's own bot score and, if anomaly detection is enabled in Bot Management, a session identifier. The information in the cookie (with the exception of time-related information) is encrypted and can only be decrypted by Cloudflare. Art. 6 para. 1 lit. f GDPR (legitimate interests) approx. 30 minutes Security
__cf_bm .calendly.com Calendly Cloudflare places the __cf_bm cookie on end-user devices accessing customer websites protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for these bot solutions to function properly. The cookie contains information to calculate Cloudflare's own bot score and, if anomaly detection is enabled in Bot Management, a session identifier. The information in the cookie (with the exception of time-related information) is encrypted and can only be decrypted by Cloudflare. Art. 6 para. 1 lit. f GDPR (legitimate interests) approx. 30 minutes Security
__cfruid .calendly.com Calendly This cookie is part of the CDN services offered by Cloudflare. The CDN services allow us to speed up our website and protect our server connection from abusive access by bots or other attacks by creating a server load balancer. Art. 6 para. 1 lit. f GDPR (legitimate interests) Session Security
__stripe_mid .calendly.com Stripe This cookie is necessary to carry out credit card transactions on the website via Stripe. With the help of the cookie, the credit card details do not need to be entered. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 12 months Configuration
__stripe_sid .calendly.com Stripe This cookie is necessary to carry out credit card transactions on the website via Stripe. With the help of the cookie, the credit card details do not need to be entered. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 31 minutes Configuration
__tld__ .calendly.com Segment This cookie is used to analyze the site visitor on several websites and to display advertising that is relevant to the target group. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) Session Marketing
_calendly_session calendly.com Calendly The cookie stores the user's preferences. If the visitor gives consent, this cookie enables the website to add events to the visitor's calendar. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 21 days Configuration
_cfuvid .vimeo.com Vimeo This cookie is part of the services offered by Cloudflare - including load balancing, delivery of website content and provision of DNS connections for website operators. It is used for rate limiting to distinguish individual users who share the same IP address. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) Session Configuration
_cfuvid .calendly.com Calendly This cookie is part of the services offered by Cloudflare - including load balancing, delivery of website content and provision of DNS connections for website operators. It is used for rate limiting to distinguish individual users who share the same IP address. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) Session Configuration
_fbp .substain.com, .com Facebook Connect Facebook uses this cookie to display advertising products and assign advertising clicks to a user. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 3 months Marketing
_ga substain.com, calendly.com Google Analytics This cookie assigns an ID to a user so that the web tracker can summarize the user's actions under this ID. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 24 months Analytics
_ga_ substain.com, calendly.com Google Analytics This cookie stores a unique ID for a website visitor in connection with Google Analytics or Google Tag Manager and tracks how the visitor uses the website. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 24 months Analytics
_gcl_au substain.com Google Tag Manager This cookie is used by Google AdSense to increase the efficiency of advertising. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 3 months Marketing
ajs_anonymous_id calendly.com Segment This cookie is used to track the user and summarize the user's interactions under an ID. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 12 months Analytics
ajs_group_id calendly.com Segment This cookie is used to track the user and summarize the user's interactions under an ID. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) Session Analytics
ajs_user_id calendly.com Segment This cookie is used to track the user and summarize the user's interactions under an ID. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) Session Analytics
borlabs-cookie welcome.substain.com Website operator Cookie that stores the user's decision about the cookie banner. Art. 6 para. 1 lit. c GDPR (fulfillment of a legal obligation) approx. 12 months Cookie banner
dd_cookie_test_* calendly.com Datadog (Datadog, Inc., 620 8th Avenue, Floor 45, 10018 New York, United States) This cookie is used to test whether cookies can be set. Art. 6 para. 1 lit. c GDPR (fulfillment of a legal obligation) approx. 80 seconds Cookie banner
m m.stripe.com Stripe Determines the device used to access the website. This allows the website to be formatted accordingly. Art. 6 para. 1 lit. f GDPR (legitimate interests) approx. 24 months Comfort
pll_language welcome.substain.com Website operator This cookie is used to determine the origin of the visitor by means of the IP address and to set the language of the website based on the origin of the page access. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 12 months Comfort
referrer_user_id calendly.com Calendly The cookie determines how the user reached the website by registering their last URL address. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR (consent) approx. 14 days Analytics
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Data security and data protection, communication by e-mail

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Right to information and correction requests - Deletion & restriction of data - Revocation of consent - Right to object

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right of access to the information specified in Art. 15 para. 1 GDPR, provided that the rights and freedoms of other persons are not affected (cf. Art. 15 para. 4 GDPR). We will also be happy to provide you with a copy of the data.

Right of rectification

In accordance with Art. 16 GDPR, you have the right to have any incorrect personal data stored by us (e.g. address, name, etc.) corrected at any time. You can also request the completion of the data stored by us at any time. A corresponding adjustment will be made immediately.

Right to erasure

Pursuant to Art. 17 (1) GDPR, you have the right to demand that we erase the personal data collected about you if

  • the data is either no longer required;
  • the legal basis for processing no longer applies due to the withdrawal of your consent;
  • you have objected to the processing and there are no legitimate grounds for the processing;
  • your data is processed unlawfully;
  • a legal obligation requires this or a collection pursuant to Art. 8 para. 1 GDPR has taken place.

Pursuant to Art. 17 (3) GDPR, the right does not exist if

  • the processing is necessary for exercising the right of freedom of expression and information;
  • your data has been collected on the basis of a legal obligation;
  • the processing is necessary for reasons of public interest;
  • the data is required for the establishment, exercise or defense of legal claims.

Right to restriction of processing

Pursuant to Art. 18 (1) GDPR, you have the right in individual cases to request the restriction of the processing of your personal data.

This is the case if

  • the accuracy of the personal data is disputed by you;
  • the processing is unlawful and you do not consent to erasure;
  • the data are no longer required for the purpose of processing, but the data collected serve to assert, exercise or defend legal claims;
  • an objection to the processing pursuant to Art. 21 (1) GDPR has been lodged and it is still unclear which interests prevail.

Right of revocation

If you have given us your express consent to process your personal data (Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can withdraw this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that has been collected on the basis of Art. 6 para. 1 lit. f (in the context of a legitimate interest). You only have this right if there are special circumstances that speak against the storage and processing.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

ConClimate GmbH
Schatzbogen 39
81829 Munich
Munich, Germany
E-mail: info@conclimate.de
Phone: +49 (0) 89 420490-812

Right to data portability

In accordance with Art. 20 GDPR, you have the right to receive the personal data concerning you. We will provide the data in a structured, commonly used and machine-readable format. The data can be sent either to you yourself or to a controller named by you.

We will provide you with the following data upon request in accordance with Art. 20 para. 1 GDPR:

  • Data collected on the basis of express consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR;
  • Data that we have received from you in accordance with Art. 6 para. 1 lit. b GDPR in the context of existing contracts;
  • Data that has been processed as part of an automated procedure.

We will transfer the personal data directly to a controller of your choice insofar as this is technically feasible. Please note that we may not transfer data that interfere with the freedoms and rights of other persons in accordance with Art. 20 para. 4 GDPR.

Right to lodge a complaint with the supervisory authority pursuant to Art. 77 (1) GDPR

If you suspect that your data is being processed unlawfully on our website, you can of course bring about a judicial clarification of the problem at any time. You also have every other legal option available to you. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Art. 77 para. 1 GDPR. The right to lodge a complaint pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority with which the complaint has been lodged will then inform you of the status and outcome of your complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

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